Preparing your journey
For coordinators

Stop chasing approvals and rebookings.

You are the person everyone calls when a flight moves. The job is not booking, it is absorbing everyone else's chaos. This is about removing most of that.

Talk to usWhy Merair
One desk for everything Approvals route themselves A human to escalate to
Travel coordinator at work
Travel coordinator at workMerair

Stop chasing approvals and rebookings.

Talk to us
The problem

What usually goes wrong

The three complaints we hear most from people in this role.

Five vendors and a spreadsheetFlights here, hotels there, visas somewhere else. You are the integration layer, manually.
Chasing approversYou send the reminder, then the second reminder, then you walk over. Meanwhile the fare climbs.
You are the 2am contactWhen a traveller is stranded, your phone rings. Not the platform support queue.
Coordinating travel plans
What changes

How this works for you

Specific, not aspirational.

Everything from one deskFlights, hotels, transfers, visas and MICE booked and owned by the same team.
Approvals route automaticallyThe request reaches the right manager before ticketing. You never send the reminder.
One consultant to escalate toA named person who knows your account picks up, so the 2am call is not yours to solve.
Documentation in one placeEvery booking, reference and contact for a trip together, not scattered across inboxes.
Questions

Things people ask us

If yours is not here, call and ask. We would rather answer now than have you find out later.

Ask a question

No. You keep full visibility and can book directly yourself through the tool. What you lose is the chasing.

Yes, inside policy, through the online booking tool. Anything complicated comes to your consultant instead.

Call your consultant. Rebooking, reissue and ground transport are handled while the traveller is still at the airport.

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Reply within 24 hours IATA accredited One named consultant